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Steve's Hosting Offline?

Posted: Fri Dec 15, 2017 10:07 pm
by akasonny
Has anyone else who uses Steve's hosting server noticed it no longer accepts FTP connects?? Is it just me? Tried using browsers and FTP programs with no luck. Cumulus can't update my site.

Re: Steve's Hosting Offline?

Posted: Fri Dec 15, 2017 10:12 pm
by steve
Your host name (cactusjunction.info) currently resolves to 50.63.202.16 but my server is 5.9.113.114.

Re: Steve's Hosting Offline?

Posted: Fri Dec 15, 2017 10:38 pm
by akasonny
Cumulus simply says "cactusjunction.info" without the IP address so I fail to understand what has happened.

Re: Steve's Hosting Offline?

Posted: Fri Dec 15, 2017 10:56 pm
by Toxic17
akasonny wrote:Cumulus simply says "cactusjunction.info" without the IP address so I fail to understand what has happened.


looks like your DNS entries for your domain name are pointing to the wrong ip address.

C:\>ping cactusjunction.info

Pinging cactusjunction.info [50.63.202.3] with 32 bytes of data:
Reply from 50.63.202.3: bytes=32 time=200ms TTL=47
Reply from 50.63.202.3: bytes=32 time=197ms TTL=47
Reply from 50.63.202.3: bytes=32 time=243ms TTL=47
Reply from 50.63.202.3: bytes=32 time=199ms TTL=47

Ping statistics for 50.63.202.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 197ms, Maximum = 243ms, Average = 209ms

C:\>nslookup cactusjunction.info
Server: UnKnown
Address: x.x.x.x

Non-authoritative answer:
Name: cactusjunction.info
Address: 50.63.202.3


you need to point the domain at: 5.9.113.114

Re: Steve's Hosting Offline?

Posted: Fri Dec 15, 2017 11:43 pm
by akasonny
I have no understanding how this happened..nor any idea what to do fix that.

Re: Steve's Hosting Offline?

Posted: Sat Dec 16, 2017 5:06 am
by akasonny
Anybody?

Re: Steve's Hosting Offline?

Posted: Sat Dec 16, 2017 11:21 am
by Toxic17
Usually your Domain registrar (who ever that is) would allow you to edit your DNS Domain Server entries. these point to where your hosting company is.

Code: Select all

Domain Name: CACTUSJUNCTION.INFO
Registry Domain ID: D30773152-LRMS
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com


so somewhere in your account settings you will be able to change the DNS for your domain entry to point to Steve's host perhaps?

had you let the domain expire perhaps? not sure why if it was working why all of a sudden your domain is pointing elsewhere without you changing it.

Re: Steve's Hosting Offline?

Posted: Sat Dec 16, 2017 1:52 pm
by steve
You had to change the address to use my hosting in the first place, you need to do the same again. You might also want to ask your provider why it was changed to the wrong address.

Re: Steve's Hosting Offline?

Posted: Sat Dec 16, 2017 3:49 pm
by akasonny
Problem solved. Godaddy screwed up the IP resolution. Grrrrrrr!