Sandaysoft

Support forum for Cumulus weather station software
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Vantage Pro2 users with firmware 3.00 should upgrade to fw 3.12 and Cumulus 1.9.4

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 Post subject: Cumulus "not responding"
PostPosted: Tue Mar 08, 2011 11:26 am 
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Joined: Tue Mar 08, 2011 10:54 am
Posts: 6
Location: Victoria
Weather Station: La Crosse WS-2308EL
Operating System: Win XP sp3
Hi,

Totally new to this forum.

I have set up my LaCrosse WS-2308EL and it's working fine. I've downloaded and installed Cumulus 1.9.0 but when I try and open it the programme freezes and I have to do the old ctrl, alt, del to close it. Try to open it again and the same thing always happens. I've uninstalled it and re-downloaded/installed it but same things keeps on happening. I'm running win xp sp3, pent4, 3.00GHz, 1 gig ram.

Some help would be greatly appreciated.

Thanks


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 Post subject: Re: Cumulus "not responding"
PostPosted: Tue Mar 08, 2011 11:41 am 
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Joined: Mon Jun 02, 2008 6:49 pm
Posts: 17613
Location: Sanday, Orkney
Weather Station: Davis VP2
Operating System: Windows Home Server 2011
Please zip up the diags folder and attach it.

_________________
Steve
Sanday Weather
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 Post subject: Re: Cumulus "not responding"
PostPosted: Tue Mar 08, 2011 12:12 pm 
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Joined: Tue Mar 08, 2011 10:54 am
Posts: 6
Location: Victoria
Weather Station: La Crosse WS-2308EL
Operating System: Win XP sp3
Thanks for the quick response.

Zipped file attached as requested.


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 Post subject: Re: Cumulus "not responding"
PostPosted: Tue Mar 08, 2011 12:16 pm 
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Joined: Mon Jun 02, 2008 6:49 pm
Posts: 17613
Location: Sanday, Orkney
Weather Station: Davis VP2
Operating System: Windows Home Server 2011
It's not getting any response from the station; have you set the correct COM port? You only seem to have tried it once, does running it again now work, having configured the station type? Sometimes it doesn't seem to work properly until the second run.

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Steve
Sanday Weather
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Like Cumulus and want to support it? Please donate! Image


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 Post subject: Re: Cumulus "not responding"
PostPosted: Tue Mar 08, 2011 12:32 pm 
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Joined: Sat Feb 21, 2009 12:41 pm
Posts: 1859
Location: Devon UK
Weather Station: FO WH1081PC (Maplin)
Operating System: OS X, Linux Mint, Win7 & XP
Re-booting often cures problems after changing system settings. Sometimes more than once - I don't know why.

_________________
Gina

Sorry, no banner - weather station out of action. Hoping to be up and running with a new home-made one soon.


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 Post subject: Re: Cumulus "not responding"
PostPosted: Tue Mar 08, 2011 12:39 pm 
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Joined: Tue Mar 08, 2011 10:54 am
Posts: 6
Location: Victoria
Weather Station: La Crosse WS-2308EL
Operating System: Win XP sp3
Com ports match from pc to cumulus and i've configured the station type on numerous occasions after uninstalling/rebooting and re-installing/re-booting cumulus. On this occasion I can't even get to the configuration set up on cumulus cos it just hangs when I run it.


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 Post subject: Re: Cumulus "not responding"
PostPosted: Tue Mar 08, 2011 1:14 pm 
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Joined: Mon Jun 02, 2008 6:49 pm
Posts: 17613
Location: Sanday, Orkney
Weather Station: Davis VP2
Operating System: Windows Home Server 2011
Other than making sure your serial port is set to 2400 bps, I don't know what else to suggest, sorry. It is a real serial port, yes?

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Steve
Sanday Weather
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 Post subject: Re: Cumulus "not responding"
PostPosted: Tue Mar 08, 2011 10:45 pm 
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Joined: Tue Mar 08, 2011 10:54 am
Posts: 6
Location: Victoria
Weather Station: La Crosse WS-2308EL
Operating System: Win XP sp3
Yes it's a real serial port. I've set the port 2400bps to see if that will make a diff. with the connection issue, but still can't open cumulus to try it. I'll post an update if I have success. Maybe I have a software clash??

Thanks anyway.

Cheers


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 Post subject: Re: Cumulus "not responding"
PostPosted: Wed Mar 09, 2011 2:28 am 
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Joined: Tue Mar 08, 2011 10:54 am
Posts: 6
Location: Victoria
Weather Station: La Crosse WS-2308EL
Operating System: Win XP sp3
Well!! Changed serial port to 2400bps. Uninstalled cumulus, rebooted, reinstalled it rebooted, got access to configuration setup tab, selected the type of station i have, made sure com port matched pc, even put in the lat and long. values for my location. Selected "ok" to the changes, waited 1hr and no data being received from the weather station to cumulus. After 1 hr closed cumulus, would not close had to use ctrl,alt,del. Tried to restart it, it froze as usual. :cry: :cry: :cry:

Had brilliant idea :lol: to download cumulus onto my laptop (win7) and see what happens...errrr same as above wtf :o :o :o :o :o

Never struck this type of thing with any software before, but as they say there's always a 1st time for everything.

No idea how to fix it, will have to abort cumulus... :cry: :cry:


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 Post subject: Re: Cumulus "not responding"
PostPosted: Wed Mar 09, 2011 9:14 am 
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Joined: Wed Apr 08, 2009 12:38 pm
Posts: 514
Location: Weeley, Essex, UK
Weather Station: La-Crosse WS2300 Serial (Wired)
Operating System: Win XP Pro SP3 & Win 7
Have you tried installing the software supplied with the station (Normally) 'HeavyWeather' and seeing if that will connect to your station?

I have the WS2300 via Serial and have had no issues at all with it!

Plus do try all options before writing Cumulus off :)

It would be worse to pay for 'another well known weather station software' and find you have the same issue!

_________________
Jason Duncombe
La-Crosse WS2300 (Wired & Serial) - Cumulus V1.9.3
Check out the Weather Blog

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 Post subject: Re: Cumulus "not responding"
PostPosted: Wed Mar 09, 2011 10:23 am 
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Joined: Tue Mar 08, 2011 10:54 am
Posts: 6
Location: Victoria
Weather Station: La Crosse WS-2308EL
Operating System: Win XP sp3
Yes I installed HeavyWeather when I 1st got the station and it worked fine. I just tried connecting with HW again and it no longer connects. :( This goes from bad to worse!!


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