Unable to start Cumulus 2 Service

steve · **Posted:** Fri Aug 20, 2010 10:41 am

dane wrote:

meaning: service did not start due to a logon error.

Ah well, maybe that's progress. Maybe it is because you have no password. I'll create a user with no password and see what happens.

dane · **Posted:** Fri Aug 20, 2010 11:04 am

Yes: no password was the problem preventing the server from starting: added a password to my user-id, re-installed, and the server started OK.
But viewer failed, msg and log below.

Attachment:

Error.PNG

Attachment:

ClientTrace.txt

Attachment:

ControlTrace.txt

Attachment:

ServerTrace.txt

steve · **Posted:** Fri Aug 20, 2010 11:10 am

dane wrote:

Yes: no password was the problem preventing the server from starting: added a password to my user-id, re-installed, and the server started OK.

Yes, I'd just determined the same. Now I have to find out whether this is a restriction/bug in Windows or just something I need to change in the installer.

Quote:

But viewer failed, msg and log below.

Yes:

Station type: Undefined

Have you configured the station type and restarted the service, as in the instructions?

steve · **Posted:** Fri Aug 20, 2010 11:24 am

steve wrote:

Now I have to find out whether this is a restriction/bug in Windows

It's a default security policy. Accounts without passwords are limited in what they are allowed to do. This means that users who don't have a password will have to either set a password or change the policy. The policy is called "Limit local account use of blank passwords to console logon only". I can give instructions to anyone who doesn't know how to change it.

While I don't think it's a very good idea to have administrator accounts without a password, I'm not sure that Cumulus should be dictating to people how they run their own security. I think this means that the idea of having Cumulus 2 run as a service is dead.

steve · **Posted:** Fri Aug 20, 2010 11:35 am

Or perhaps the service should run under the 'local service' account and not the user account; I just thought it kept things neater that way. I'd have to look at where the data would be stored if I changed it.

bruce45 · **Posted:** Fri Aug 20, 2010 12:46 pm

each time i try to setup the station this is what i get

Attachment:

c2 error.JPG

bug txt file attached as i have no idea what i am looking for.

sorted out some of the data problems

steve · **Posted:** Fri Aug 20, 2010 12:53 pm

Rats. This is a 'problem' with a Telerik component that they gave me a solution for, but I guess the solution is incomplete (probably my fault). I'm guessing that your PC doesn't have any serial ports?

bruce45 · **Posted:** Fri Aug 20, 2010 1:04 pm

only usb ports but at least you have an idea why i am getting this error. sorting it out might be more of a problem

steve · **Posted:** Fri Aug 20, 2010 1:08 pm

bruce45 wrote:

only usb ports but at least you have an idea why i am getting this error. sorting it out might be more of a problem

All of my PCs have serial ports, so I didn't hit this in testing... I think it's easy enough to fix.

steve · **Posted:** Fri Aug 20, 2010 1:42 pm

Here's a new Control/Service setup which hopefully fixes the crash on systems without any serial ports. You'll need to uninstall the previous version first.

Edit: Note that I have now updated the original download to include this version.

dane · **Posted:** Fri Aug 20, 2010 1:59 pm

Good news: Cumulus2 up and running

(with a user password)

Viewer: graphs take a VERY long time.
(and 'daily rain' crashes, but that may be because of incorrect data from Cumulus1)

steve · **Posted:** Fri Aug 20, 2010 2:13 pm

dane wrote:

Good news: Cumulus2 up and running

(with a user password)

Excellent.

Quote:

Viewer: graphs take a VERY long time.

Oh dear. How long? How many entries in your database? You can view it from the editor in the Control app, but I suspect that will take a long time to open too. It takes a little while for me, but the graphs are pretty quick. What's the spec of your PC?

Quote:

(and 'daily rain' crashes, but that may be because of incorrect data from Cumulus1)

Possibly some very large or negative values somewhere.

dane · **Posted:** Fri Aug 20, 2010 2:55 pm

Quote:

Oh dear. How long?

20-40 seconds, depending on type of graph

Quote:

How many entries in your database? You can view it from the editor in the Control app, but I suspect that will take a long time to open too. It takes a little while for me, but the graphs are pretty quick. What's the spec of your PC?

I have data since Sept.2008, and database is about 42MB.
PC is dual-Atom (4 threads) with 2GB.

bruce45 · **Posted:** Fri Aug 20, 2010 3:01 pm

up and running ok but have not tried graphs yet will let you no how i get on later

steve · **Posted:** Fri Aug 20, 2010 3:13 pm

dane wrote:

I have data since Sept.2008, and database is about 42MB.
PC is dual-Atom (4 threads) with 2GB.

On the machine where I run Cumulus "for real", I've imported all of my data to get a 108MB database. It's a 3.4 Ghz Pentium 4 with 2GB RAM. Each graph opens in 3 or 4 seconds. On my development machine which is vastly more powerful and only has a 2MB database it (perhaps surprisingly) takes about the same time.

I wonder if the errors in your data are causing the graphs some problems... if you email me your database to steve@sandaysoft.com I'll see how it performs here.

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Unable to start Cumulus 2 Service

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