Sandaysoft

Support forum for Cumulus weather station software
It is currently Sat Apr 19, 2014 1:47 am
Please click here before posting. Help me to help you!
Useful Links: Cumulus FAQ • Enhancement requests • Wiki (documentation) • Downloads
Please put your approximate location into your profile • Add your personal web site to the Cumulus user map
Read the Announcements and News section regularly!
If you find Cumulus useful, please consider a donation -

All times are UTC




Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 9 posts ] 
Author Message
 Post subject: Is it an ISP problem
PostPosted: Sun Sep 25, 2011 11:58 am 
Offline
User avatar

Joined: Tue Jun 28, 2011 2:06 pm
Posts: 280
Location: Harwich, Essex
Weather Station: WH-3080
Operating System: Windows XP SP3,
I have recently noticed that I am getting an error displayed it is as follows:-

FTP Connect Error, Error Code = 426 :o

Can anyone advise me if this is an ISP problem or a problem with my pc/software.

Thanks in advance

_________________
Regards,

Geoff


Image


Top
 Profile  
 
 Post subject: Re: Is it an ISP problem
PostPosted: Sun Sep 25, 2011 12:03 pm 
Offline
Site Admin
User avatar

Joined: Mon Jun 02, 2008 6:49 pm
Posts: 19758
Location: Sanday, Orkney
Weather Station: Davis VP2
Operating System: Windows Home Server 2011
If it's intermittent, then I would say it's a problem at the ftp server. If you turn on ftp logging for a while, you might be able to see a pattern with when it happens, which file etc.

_________________
Steve
Sanday Weather
----------------------------------------------------------------------------------------------------------------------------------
Like Cumulus and want to support it? Please donate! Image


Top
 Profile  
 
 Post subject: Re: Is it an ISP problem
PostPosted: Sun Sep 25, 2011 12:08 pm 
Offline
User avatar

Joined: Tue Jun 28, 2011 2:06 pm
Posts: 280
Location: Harwich, Essex
Weather Station: WH-3080
Operating System: Windows XP SP3,
Thanks Steve, yes it is intermittant, I will turn on the ftp logging on my return home.

Cheers

_________________
Regards,

Geoff


Image


Top
 Profile  
 
 Post subject: Re: Is it an ISP problem
PostPosted: Sun Sep 25, 2011 12:17 pm 
Offline
User avatar

Joined: Tue Jun 28, 2011 2:06 pm
Posts: 280
Location: Harwich, Essex
Weather Station: WH-3080
Operating System: Windows XP SP3,
@Steve
Just thought, where will I be able to observe the details of the ftp logging once it is switched on :oops:

_________________
Regards,

Geoff


Image


Top
 Profile  
 
 Post subject: Re: Is it an ISP problem
PostPosted: Sun Sep 25, 2011 12:21 pm 
Offline
Site Admin
User avatar

Joined: Mon Jun 02, 2008 6:49 pm
Posts: 19758
Location: Sanday, Orkney
Weather Station: Davis VP2
Operating System: Windows Home Server 2011
A file called ftplog.txt is created in the Cumulus folder. Lots of it won't make much sense (even to me!), and how useful it is depends on how good the messages coming back from the ftp server are, but it should be possible to see if there's a pattern.

_________________
Steve
Sanday Weather
----------------------------------------------------------------------------------------------------------------------------------
Like Cumulus and want to support it? Please donate! Image


Top
 Profile  
 
 Post subject: Re: Is it an ISP problem
PostPosted: Thu Oct 13, 2011 8:29 pm 
Offline
User avatar

Joined: Wed Apr 08, 2009 12:38 pm
Posts: 514
Location: Weeley, Essex, UK
Weather Station: La-Crosse WS2300 Serial (Wired)
Operating System: Win XP Pro SP3 & Win 7
Hello Steve,

Geoff and me have been monitoring this issue for a while now,
trying different tweaks to try and prevent or narrow down the issue but alias we have not been able to solve it.

So I was wondering if you wouldn't mind taking a look at the FTP Log file attached?

Thanks Steve,


You do not have the required permissions to view the files attached to this post.

_________________
Jason Duncombe
La-Crosse WS2300 (Wired & Serial) - Cumulus V1.9.3
Check out the Weather Blog

Image

Image


Top
 Profile  
 
 Post subject: Re: Is it an ISP problem
PostPosted: Thu Oct 13, 2011 11:04 pm 
Offline
Site Admin
User avatar

Joined: Mon Jun 02, 2008 6:49 pm
Posts: 19758
Location: Sanday, Orkney
Weather Station: Davis VP2
Operating System: Windows Home Server 2011
It looks like every so often, the server doesn't respond within 30 seconds, so the transfer times out:

FTP Command: PASS
18:00:35:562 02E262B0 TriggerDataSent 964
18:01:05:406 ! Aborting
18:01:05:406 FTP Session Closed
18:01:05:406 ! HighLevelAsync 0
18:01:05:406 ! Abort detected
18:01:05:406 ! HighLevelAsync done
18:01:05:406 Connect Timeout
18:01:05:406 FTP Connect Error, Error code = 426

and then after a while it just carries on again.

_________________
Steve
Sanday Weather
----------------------------------------------------------------------------------------------------------------------------------
Like Cumulus and want to support it? Please donate! Image


Top
 Profile  
 
 Post subject: Re: Is it an ISP problem
PostPosted: Fri Oct 14, 2011 10:31 am 
Offline
User avatar

Joined: Tue Jun 28, 2011 2:06 pm
Posts: 280
Location: Harwich, Essex
Weather Station: WH-3080
Operating System: Windows XP SP3,
Many thanks Steve,

I have been in contact with my hosting company and this is their reply so lets hope it is all sorted now :clap:


Geoff

The FTP server should respond within 30 seconds, and if it isn't it may
be due to loading issues. We have had a few loading problems on that
server recently, but I believe they have now been resolved.

I suppose the best thing to do is see if this keep happening now that we
have the loading issue resolved, and if not, perhaps move your site to a
different machine.

Kind regards,
Rob

--
VirtualNames Support
support@virtualnames.co.uk http://www.virtualnames.co.uk/
A division of UKServers Ltd. Registered in England: 3913296
PO Box 34, Merriott, Somerset, TA16 5YZ Tel: 0870 165 1416

_________________
Regards,

Geoff


Image


Top
 Profile  
 
 Post subject: Re: Is it an ISP problem
PostPosted: Fri Oct 14, 2011 10:41 am 
Offline
Site Admin
User avatar

Joined: Mon Jun 02, 2008 6:49 pm
Posts: 19758
Location: Sanday, Orkney
Weather Station: Davis VP2
Operating System: Windows Home Server 2011
Sounds promising :)

_________________
Steve
Sanday Weather
----------------------------------------------------------------------------------------------------------------------------------
Like Cumulus and want to support it? Please donate! Image


Top
 Profile  
 
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 9 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  

Protected by Anti-Spam ACP Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group