Cumulus Support

Good evening everyone,
  Big problems here for a few hours; more access to my station WH 1080

Working conditions :
WIN 10 professional
Offset station WH 1080

Cumulus MX v.3.0.0 build 3043

Data is present and displayed on the base
the food is good
The USB cable is good

The log tells me that the station is no longer recognized?

************************************************** *************

2017-11-11 18: 12: 38.957 Looking for Fine Station Offset, VendorID = 0x1941 ProductID = 0x8021
2017-11-11 18: 12: 38.957 Fine Offset station not found
2017-11-11 18: 12: 38.989 629 web tags initialised

************************************************** ***************

I enclose copy of the log and copy of the boot information

Can you tell me a little more?

Thank you for your information

Michel says Courtil

Back,
I restore Win 10 to an earlier date

The resort is again recognized

The cause of this failure seems to me to be a fault setting a USB port
caused by the installation of a virtual port pair ???

Good night

Michel says Courtil