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Downloading Data to Laptop

Posted: Sat 07 Jan 2017 10:55 pm
by Balrobert
Cumulus Version 1.9.4. Build 1099
Weather Station: Aercus WS2083
Laptop is running Windows 7

My outside kit is transmitting to the indoor base station (receiver) without any apparent problems. I can see new data there each day. However, when I plug the base station into my laptop using the USB cable I cannot get the data to download to my laptop. What am I doing wrong?

Re: Downloading Data to Laptop

Posted: Sun 08 Jan 2017 6:12 pm
by steve
If you zip up the diags folder and attach it to a reply in this thread, I'll take a look (when I get chance, I am on holiday).

Re: Downloading Data to Laptop

Posted: Wed 11 Jan 2017 9:08 pm
by Balrobert
Hi Steve
Thank you for your reply. I am sorry to be a complete ignoramus - but I don't understand your request. I am a novice with this technology and am trying to get to grips with it all.

When I plug in the base station the laptop recognises it and registers it as plugged in. I am not sure what diags are or how to zip them and send them to you. Hope you can still help in spite of my ignorance

kind regards

Re: Downloading Data to Laptop

Posted: Wed 11 Jan 2017 11:23 pm
by mcrossley
Take a look at the "Please read this post before posting" link at the top of each forum page. It has instructions for sending the diags.