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FTP problem

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Vagspel
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FTP problem

Postby Vagspel » Sat Jul 14, 2018 12:48 pm

Hi,

Our station has been working for over a year with no problems but suddenly we are having problems with the FTP.
Is it a problem with Cumulus or with our ISP?
//Gunnar
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steve
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Re: FTP problem

Postby steve » Sat Jul 14, 2018 1:51 pm

It apparently can't connect to the server. There may be more information in the ftp log if you turn that on.
Steve
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Re: FTP problem

Postby water01 » Sat Jul 14, 2018 2:44 pm

A lot of ISPs have been switching to more secure SSL connections because of the problems with TLS 1.0 and 1.1 so you may have to check with your ISP.

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Vagspel
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Re: FTP problem

Postby Vagspel » Thu Jul 19, 2018 2:28 pm

Hi Steve,

No more info in the ftplog.
Strange is that when Cumulus does retries when there is problems with the ftpconnection the program stops and has to be restarted.
Is there something wrong with our ftp settings?
Skärmklipp.PNG


//Gunnar
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Re: FTP problem

Postby water01 » Thu Jul 19, 2018 2:33 pm

You have nothing in Directory. Usually this is the base directory on your server as specified by your ISP i.e. public_html or htdocs.

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Vagspel
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Re: FTP problem

Postby Vagspel » Thu Jul 19, 2018 2:39 pm

Thanks Water01,
Ok, I will check with our ISP.
//Gunnar

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Vagspel
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Re: FTP problem

Postby Vagspel » Thu Jul 19, 2018 3:18 pm

There is no need for a directory according to our ISP ftp.o-vader.se goes directly to the root directory where the Cumulus files are situated.
//Gunnar

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PaulMy
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Re: FTP problem

Postby PaulMy » Thu Jul 19, 2018 3:47 pm

Your trends do seem to indicate periods of no data http://www.o-vader.se/images/temp.png?1532015052626
Do you other upload to other sites and if so do they also show loss of updates for the same periods?

Enjoy,
Paul

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Vagspel
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Re: FTP problem

Postby Vagspel » Thu Jul 19, 2018 4:45 pm

Correct Paul, this was when the ftp did not work and Cumulus came to a stop :-(
//Gunnar

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steve
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Re: FTP problem

Postby steve » Fri Jul 20, 2018 3:00 pm

There's nothing at all in the ftp log?
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Vagspel
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Re: FTP problem

Postby Vagspel » Fri Jul 20, 2018 4:16 pm

Yes there is something in one ftplog at the end.
Also the box was ticked “restart if unplugged” and then when the ftp problem happened two Cumulus was running when I checked the task manager.

//Gunnar
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steve
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Re: FTP problem

Postby steve » Fri Jul 20, 2018 4:39 pm

You're getting timeouts, that's all it's possible to say from the information available to Cumulus. Often, using active ftp mode when it's not required will cause this (because the packets can't get through the firewalls), but if you've tried unsetting that, I don't know what else to suggest.
Steve
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Hosting available for Cumulus web sites. See http://sandaysoft.com/forum/viewtopic.php?f=2&t=11876

Please read the posts in the Announcements section about the current status of Cumulus development since I have retired from my day job

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Vagspel
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Re: FTP problem

Postby Vagspel » Fri Jul 20, 2018 8:57 pm

Ok Steve I will try unchecking aktiv ftp and see if that works :-)
//Gunnar

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Vagspel
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Re: FTP problem

Postby Vagspel » Sun Jul 22, 2018 8:56 am

Sometimes the problem is closer then you think :-)
After changing switch, cables, new ADSL modem, deep checking for virus and so on I noticed when configuring the new moden while Cumulus was running the browser lost contact with the modem and I could at the same time see that Cumulus did FTP retries.
I could repeat this with only the browser running so could it be the network card that was giving me the trubbel?

Whent in to town and bought a USB3 network card and voalà now it has been up running for 24h with no problems.

Lets hope that this solved the problem, the next couple of days will show. :lol:


//Gunnar


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