Welcome to the Cumulus Support forum.
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Cumulus MX V4 beta test release 4.0.0 (build 4017) - 17 March 2024
Legacy Cumulus 1 release v1.9.4 (build 1099) - 28 November 2014 (a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Cumulus MX V4 beta test release 4.0.0 (build 4017) - 17 March 2024
Legacy Cumulus 1 release v1.9.4 (build 1099) - 28 November 2014 (a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
Graphs not displaying on web site
Moderator: mcrossley
-
- Posts: 240
- Joined: Tue 24 Nov 2015 9:07 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 64-bit
- Location: Newton Poppleford, Devon, UK
- Contact:
Graphs not displaying on web site
Hi,
I have just installed Cumulus MX and the graphs aren't loading in to my website. I have the standard files/images ticked and FTP passive mode on but the graphs do not load in.
Here is my website page: http://newton-poppleford-weather.co.uk/trends.htm
Many thanks in advance.
I have just installed Cumulus MX and the graphs aren't loading in to my website. I have the standard files/images ticked and FTP passive mode on but the graphs do not load in.
Here is my website page: http://newton-poppleford-weather.co.uk/trends.htm
Many thanks in advance.
- steve
- Cumulus Author
- Posts: 26702
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Graphs not displaying on web site
Being underhand and registering a new account does not alter the fact that you have been banned from this forum, and I really should just ban this account as well. But I will let it go for now, perhaps you have learned to behave properly. At the first sign that you are returning to your old ways, I will ban this account without warning.
I have moved your post as the thread you posted in was nothing to do with the standard MX graphs, which are apparently the ones you are having problems with.
You say you have the standard images option selected - there is no such option in MX. You need to have "Include graph data files" selected. Setting this causes a set of json files to be uploaded to your ftp server, and it is these files which are used for the graphs. These are apparently missing from your server, e.g. http://newton-poppleford-weather.co.uk/graphconfig.json returns "404 not found".
Please confirm that you have "Include graph data files" selected, and if you do, please check whether the json files are actually present on your ftp server - it may that your web server is refusing to send them.
I have moved your post as the thread you posted in was nothing to do with the standard MX graphs, which are apparently the ones you are having problems with.
You say you have the standard images option selected - there is no such option in MX. You need to have "Include graph data files" selected. Setting this causes a set of json files to be uploaded to your ftp server, and it is these files which are used for the graphs. These are apparently missing from your server, e.g. http://newton-poppleford-weather.co.uk/graphconfig.json returns "404 not found".
Please confirm that you have "Include graph data files" selected, and if you do, please check whether the json files are actually present on your ftp server - it may that your web server is refusing to send them.
Steve
-
- Posts: 240
- Joined: Tue 24 Nov 2015 9:07 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 64-bit
- Location: Newton Poppleford, Devon, UK
- Contact:
Re: Graphs not displaying on web site
Hi steve,
Thanks for your reply. I understand your annoyance at creating a new account, but I hope to prove that I have learnt to be less forceful and argumentative.
I can confirm that the "Include graph data files" checkbox is checked in the Cumulus MX settings and yes you are correct, those files are not present on the server. Maybe this is something to do with 123 reg?
Thanks for your reply. I understand your annoyance at creating a new account, but I hope to prove that I have learnt to be less forceful and argumentative.
I can confirm that the "Include graph data files" checkbox is checked in the Cumulus MX settings and yes you are correct, those files are not present on the server. Maybe this is something to do with 123 reg?
- steve
- Cumulus Author
- Posts: 26702
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Graphs not displaying on web site
If you turn on ftp logging and wait for an upload, the ftplog.txt file which is generated may throw some light on the problem.
Steve
-
- Posts: 240
- Joined: Tue 24 Nov 2015 9:07 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 64-bit
- Location: Newton Poppleford, Devon, UK
- Contact:
Re: Graphs not displaying on web site
I can't see anything obvious to do with those files you stated, but here are a few uploads:
- steve
- Cumulus Author
- Posts: 26702
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Graphs not displaying on web site
It's uploading them and not getting any errors back, so the problem must lie with the server, if they don't appear on the server. Perhaps it doesn't accept .json files, but doesn't give an error for them either.
Steve
-
- Posts: 240
- Joined: Tue 24 Nov 2015 9:07 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 64-bit
- Location: Newton Poppleford, Devon, UK
- Contact:
Re: Graphs not displaying on web site
This is interesting. I've just checked the server again and the files are all of sudden now present but the trends page is still only showing a white box, however when I click on "Sun Hours" it displays the outline of the graph but no data is present.
Is it because I have UTF-8 selected by any chance?
Is it because I have UTF-8 selected by any chance?
- steve
- Cumulus Author
- Posts: 26702
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Graphs not displaying on web site
The web server is still returning 404 for all of the json files.
Steve
-
- Posts: 240
- Joined: Tue 24 Nov 2015 9:07 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 64-bit
- Location: Newton Poppleford, Devon, UK
- Contact:
Re: Graphs not displaying on web site
Called 123-reg and all is fixed.
-
- Posts: 240
- Joined: Tue 24 Nov 2015 9:07 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 64-bit
- Location: Newton Poppleford, Devon, UK
- Contact:
Re: Graphs not displaying on web site
Sorry to bring up an old thread. I'm facing a similar issue again, though some of the graphs do display... All of the files are present locally and on the server and each pair have the same file size!
http://newton-poppleford-weather.co.uk/trends.htm
The lack of data is let's say, a long story...
http://newton-poppleford-weather.co.uk/trends.htm
The lack of data is let's say, a long story...
- steve
- Cumulus Author
- Posts: 26702
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Graphs not displaying on web site
Looks like you have both 'delete before upload' and 'rename' selected - not a useful combination, and it's apparently the cause of your problem in this case. Try turning off 'delete before upload'.
Steve
-
- Posts: 240
- Joined: Tue 24 Nov 2015 9:07 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 64-bit
- Location: Newton Poppleford, Devon, UK
- Contact:
Re: Graphs not displaying on web site
Thanks for the quick reply, Steve!
Turning off "Delete before upload" didn't work but turning off "FTP rename" did to an extent, though 2 are still missing. I hope your travels are going well.
Turning off "Delete before upload" didn't work but turning off "FTP rename" did to an extent, though 2 are still missing. I hope your travels are going well.
- steve
- Cumulus Author
- Posts: 26702
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Graphs not displaying on web site
The graphs that are empty are the daily graphs, and you apparently started from scratch less than an hour ago - so, no daily graphs.
Steve
-
- Posts: 240
- Joined: Tue 24 Nov 2015 9:07 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 64-bit
- Location: Newton Poppleford, Devon, UK
- Contact:
Re: Graphs not displaying on web site
Oh, is that a feature of a new build? As before they used to show just one point and then build over time as expected.
- steve
- Cumulus Author
- Posts: 26702
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Graphs not displaying on web site
They can't show one point yet, you don't have one point to plot yet.
Steve