Welcome to the Cumulus Support forum.
Latest Cumulus MX V4 release 4.0.1 (build 4023) - 16 May 2024
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
Latest Cumulus MX V4 release 4.0.1 (build 4023) - 16 May 2024
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
Site going down.
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- Posts: 3403
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
Re: Site going down.
Oh god. I thought this was sorted. Steve, maybe with the help of others this can be solved. I wouldn’t know where to go to as an alternative.
Hopefully the hosting company will be sympathetic to your plight. Your server can’t be the only one affected.
Hopefully the hosting company will be sympathetic to your plight. Your server can’t be the only one affected.
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- Posts: 3403
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
Re: Site going down.
Whilst my banner.php continues to be updated my website hasn't since 15:15 this afternoon. The log shows multiple entries of the following:-
15/10/2018 22:45:40 : FTP Connect Timeout
15/10/2018 23:00:03 : FTP Connect Error, Error code = 500
15/10/2018 23:00:33 : FTP Connect Timeout
15/10/2018 23:15:09 : FTP Connect Error, Error code = 500
15/10/2018 23:15:09 : FTP Connect Error, Error code = 500
15/10/2018 23:15:39 : FTP Connect Timeout
I don't understand. Why is the banner being updated but not my website. I've changed nothing knowingly.
15/10/2018 22:45:40 : FTP Connect Timeout
15/10/2018 23:00:03 : FTP Connect Error, Error code = 500
15/10/2018 23:00:33 : FTP Connect Timeout
15/10/2018 23:15:09 : FTP Connect Error, Error code = 500
15/10/2018 23:15:09 : FTP Connect Error, Error code = 500
15/10/2018 23:15:39 : FTP Connect Timeout
I don't understand. Why is the banner being updated but not my website. I've changed nothing knowingly.
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- Posts: 3403
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
Re: Site going down.
Log attached. After a reboot the upload still won't work. Seems to be something at the server end possibly unconnected to the malware problem.
You do not have the required permissions to view the files attached to this post.
- steve
- Cumulus Author
- Posts: 26701
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Site going down.
I updated the server yesterday and it appears to have stopped ftp working.
Steve
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- Posts: 3403
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
Re: Site going down.
Permanently or just a glitch?steve wrote:I updated the server yesterday and it appears to have stopped ftp working.
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- Posts: 3403
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
- steve
- Cumulus Author
- Posts: 26701
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Site going down.
Note that I only have 20 minutes of power left on my laptop and I won't have mains until later this week.
Steve
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- Posts: 3403
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
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- Posts: 2520
- Joined: Wed 08 Jun 2011 11:19 am
- Weather Station: Davis Vantage Pro 2 + Ecowitt
- Operating System: GNU/Linux Ubuntu 22.04 LXC
- Location: Alcaston, Shropshire, UK
- Contact:
Re: Site going down.
I've only just become aware of this problem (I don't host with you) and would like to help. I'm a Linux sysadmin.
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- Posts: 3403
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
Re: Site going down.
Freddie, that’s kind of you. It seems Steve’s battery is now exhausted and he won’t be online until later in the week. I’m hoping that with the expertise available to him the problem can be resolved.
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- Posts: 2520
- Joined: Wed 08 Jun 2011 11:19 am
- Weather Station: Davis Vantage Pro 2 + Ecowitt
- Operating System: GNU/Linux Ubuntu 22.04 LXC
- Location: Alcaston, Shropshire, UK
- Contact:
Re: Site going down.
No problem. I have been using Cumulus software for 8 years, and it is nice to be able to give something practical back.
I'll check back later in the week.
I'll check back later in the week.
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- Posts: 243
- Joined: Thu 04 Sep 2008 8:35 am
- Weather Station: Watson W-8681 (Fine Offset type)
- Operating System: Windows 10
- Location: Laindon, S. Essex
- Contact:
Re: Site going down.
I posted earlier but hadn't seen about later in the week so I will wait till then. I have two people now whose Cumulus has stopped uploading since 15.15 and 15.20 on October 15th.
I need to know fairly soon what the longer term prospects are so as I can advise them what to do re: their websites.
Dave
I need to know fairly soon what the longer term prospects are so as I can advise them what to do re: their websites.
Dave
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- Posts: 3403
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
Re: Site going down.
I’ve left Cumulus running attempting to upload data every 15 minutes even though the server cannot currently accept it. I’m assuming that once ftp uploads are available again my records on my website will be correct. Maybe someone could confirm that please.
I’ve left it running as it also uploads to WU and I don’t want my sequence disrupted.
Dave, I’m in a similar position to your customers. I know Steve has had a lot of hassle with this malware but with several experts offering to help it should be possible to identify and eradicate it. If that is successful then maybe Steve will consider continuing his hosting services.
As I know nothing about setting it up with a separate company I would prefer to stay with him. I don’t even know how much bandwidth is used each month which I assume is necessary before you can sign up elsewhere.
This has been the first time the service has been disrupted in almost 10 years. Let’s hope it’s the last. The good news is that at least the hosting company hasn’t taken the service down so once Steve has sorted the ftp problem we should be up and running quickly. Just need that malware killing off.
I’ve left it running as it also uploads to WU and I don’t want my sequence disrupted.
Dave, I’m in a similar position to your customers. I know Steve has had a lot of hassle with this malware but with several experts offering to help it should be possible to identify and eradicate it. If that is successful then maybe Steve will consider continuing his hosting services.
As I know nothing about setting it up with a separate company I would prefer to stay with him. I don’t even know how much bandwidth is used each month which I assume is necessary before you can sign up elsewhere.
This has been the first time the service has been disrupted in almost 10 years. Let’s hope it’s the last. The good news is that at least the hosting company hasn’t taken the service down so once Steve has sorted the ftp problem we should be up and running quickly. Just need that malware killing off.
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- Posts: 243
- Joined: Thu 04 Sep 2008 8:35 am
- Weather Station: Watson W-8681 (Fine Offset type)
- Operating System: Windows 10
- Location: Laindon, S. Essex
- Contact:
Re: Site going down.
Ray, it's not really much different setting up with a different provider than it was with Steve. It's just Steve had a nice fair and straightforward pricing policy. A lot of them are £x a month then it goes up the next year. As for the website - yes it will just pick up with the current data available from Cumulus.
Dave
Dave