WeatherLink renewal

[Mapantz]

I spent the day pulling floorboards up to route my new ethernet cable nice & tidy, that meant some downtime. After reconnection, I noticed that the archive history data was set to 15 minutes, despite having it set to 5 minutes.

I checked the WeatherLink data, only to see data at 15 minute intervals. Even though I had an automatic renewal set on my subscription, it automatically put it back to 15 minutes. How stupid is that? Six weeks have passed, and I had no idea!

I've set it back to 5 minutes again, but I was under the impression that WeatherLink logged data at a frequent interval regardless of a subscription - only having a subscription meant you get to see it at a more frequent interval?

Anyway, another piece of stupidity by Davis. The list is growing!

[PaulMy]

I had found in the past that the normal and default logging for WL.com is 15 minutes but if you have a Pro subscription you can set it at 5 minutes, which you have to do in the settings. I have also found that if you change the account from a Pro to basic (as I have done between my 2 WL.com accounts but only 1 Pro subscription) and then back to Pro the settings are automatically reset at 15 minute interval, so you need to do that manually again if you want 5 minute - luckily for me my time between reset wasn't as long as yours.

With my auto-subscription renewals it has kept the 5 minute interval, and only if I unset the Pro subscription does it go to 15 minute.

I hadn't noticed this before but on that WL.com settings page it shows how long the WLL has available storage in case of internet failure:

Estimated 1980 hours on board storage space in the event of an internet outage.

which is 82-1/2 days

Enjoy,
Paul

[Mapantz]

Why did my auto-renewal put it back to 15 minutes? I didn't change a thing!

[mcrossley]

Mine has survived renewals without a glitch as well. Who knows, one to ask Davis, they may be able to look if there was some problem with your renewal process.

[ConligWX]

did the renewal lapse and you were on the free Basic plan (15 minute) for a while perhaps?

[SJG1976]

Ooh thanks.

Mine has just renewed as well.
Just checked and mine maintained the 5min Archive Rates....

I was annoyed the fact the renewal Email. Said your Auto renewal will be charged on the 17th Feb.

But didn't actually say how much it was going to be.
I had to Email to find out the renewal

Why they couldn't just put the price on the Email as well...